December 5 Content Update – Potential Save Data Bug for Marvel vs. Capcom: Infinite for Xbox One Physical Disc Version

Please be aware that we have discovered a serious bug related to the December 5 content update that could potentially result in a loss of saved data for players who own the disc version of Marvel vs. Capcom: Infinite on Xbox One, under a specific rare circumstance.

  • Please note that for most players, this will not be an issue. The only situation where you will encounter this bug is if you have updated the game and have save data from the latest update, but later uninstall the game then reinstall from disc and attempt to use the save data without having applied the update. The updated save data and older game will be recognized as not compatible and the game may prompt you to create new save data as it may read the existing data as corrupt. Please do  not  create new save data as it will overwrite your previous save. Instead, please make sure you exit out and apply the latest update before you play the game. This will then ensure your save data stays intact and will work properly. Again, you will only lose your save data if you choose to accept the option to create a new save in this scenario, which would overwrite your prior data.
  • If you have save data from the latest update and at some point later do need to re-install the game from your disc, please make sure you connect to Xbox Live and apply the latest update after reinstalling from the disc but before you play the game.
  • Unfortunately due to the nature of the bug, there is no current fix available but if proper steps are followed, it can be avoided. This is only known to affect Xbox One physical disc versions under the specific condition above.

 

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